Norwegian AI and WebSak – a quantum leap for caseworkers 🔎🤖

Stacks of documents. Endless PDFs. Different terms describing the same thing …

Navigating an archive can sometimes feel like hacking your way through a dense information jungle. But with Norwegian-developed AI in WebSak, you now have a tool that helps you find exactly what you need—when you need it.

A search engine that understands you

The new search function is powered by artificial intelligence that grasps the intent behind your query. It interprets context and highlights relevant sections—even in lengthy and complex documents. That means you can search using your own words, without worrying about exact terminology or spelling errors.

The result? Less time searching, more time understanding the case and making informed decisions.

With this technology, we are laying the foundation for secure and responsible use of artificial intelligence in case management. This is an important first step that also paves the way for generative AI in future phases.

— Even Syversen, Product Manager for WebSak

A Norwegian partnership with security at the core

To make this possible, ACOS needed a partner with more than just technical expertise. They wanted someone who understands the public sector as deeply as they do—and who shares the same strict requirements for security, transparency, and full data control.

The choice fell on the Norwegian company TellusR, specialists in AI and language technology, with proven experience in developing solutions that are both effective and trustworthy.

We are proud that ACOS has chosen us as their AI partner for this project. Their users set high standards for precision, traceability, and security—and that challenges us in a positive way. It drives development forward and makes it especially meaningful to contribute to a more efficient public sector through the safe use of AI.

— Morten Krogh-Moe, CEO of TellusR

The result is a secure, locally developed solution, tailored for professionals who handle complex cases and large volumes of documents—exactly as it should be.

What does this mean for you?

In short: an easier workday! The amount of information continues to grow, and your workload isn’t likely to shrink. That’s why you need tools that help you find the right information—quickly and accurately.

And this is only the beginning. With the new technology, you can:

  • search in natural language, without relying on exact keywords
  • get answers directly from the case, like in a chat
  • pinpoint relevant sections in large and complex documents
  • gain deeper insights and better support in your assessments
  • work more efficiently, without compromising quality

Want to know more?

Curious about how AI search in WebSak can make your day easier?

Get in touch—we’d love to show you!